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ThomasVieth's avatar
ThomasVieth
New Contributor
3 years ago

Screen Share is crashing Windows.

Whenever I run Screen Share (anytime during) in GoToMeeting the computer crashes and restarts very quickly. The processor is hitting 85C+ when running only GoToMeeting and Screen Sharing, which does ...
  • GlennD's avatar
    GlennD
    3 years ago

    Hi ThomasVieth, welcome to the community.

     

    WHEA errors are typically related to hardware or driver issues, I would recommend downloading the latest drivers for your video card. If you already have the latest drivers installed you may want to check if any issues have been reported, or you could remove the drivers completely and do a fresh install of them again.

     

GlennD's avatar
GlennD
GoTo Manager

Hi ThomasVieth, welcome to the community.

 

WHEA errors are typically related to hardware or driver issues, I would recommend downloading the latest drivers for your video card. If you already have the latest drivers installed you may want to check if any issues have been reported, or you could remove the drivers completely and do a fresh install of them again.

 

ThomasVieth's avatar
ThomasVieth
New Contributor
3 years ago

Cheers for the quick reply Glenn,

 

I have flashed a new BIOS for the chipset and it appears to have fixed the crashing. The BIOS was 6 months out of date so this is fair enough.

 

I would still like to raise a concern that screen share is still making the CPU hit 85C at occasions which is uncommon for this system, even when running benchmarks and games.