Forum Discussion

Majusch's avatar
Majusch
New Contributor
4 years ago

Problem with using Kandao Meeting Webcam in GoToMeeting App

Hello,   Im trying to use the GoToMeeting App for Windows with my Kandao Meeting 360° Webcam, however when im trying to activate it in the preferences, i always get the error "failed to initialize ...
  • RobertHess's avatar
    RobertHess
    4 years ago

    Hi Majusch,
    you could try using the web version of GoToMeeting in Chrome. (app.gotomeeting.com -  if you just wanna join a running session or via the Hub when you are the organizer - https://global.gotomeeting.com/#/meetings/anytime-meetings)
    This would even transmit 1080p in 1:1 sessions, and i would expect also that chrome does proper downscaling for smaller resolutions.
    Can't test the downscaling right now as I do not have a 1080p-only cam at hand. But transmitting 1080p definitely works.
    Cheers

    Robert

     

Woods7433's avatar
Woods7433
New Contributor
3 years ago

I've tried downscaling the signal with OBS Broadcaster to get a virtual webcam in 720p and that worked, however a software to downscale the signal is not a suitable solution for all of my coworkers and would take considerable amounts of time to set up on every client.