Forum Discussion

kmgen's avatar
kmgen
New Contributor
9 months ago

No invoice after purchase

Hello,

usually we were getting an invoice after succesful payment but this time there is no mail with it.

There are invoices in the billing center but without VAT number.
How can I get PDF invoice file with VAT number?
Regards,

Kamil

  • KateG's avatar
    KateG
    9 months ago

    kmgen I'm sending you a PM with the Invoice, please check your messages, thanks. 

  • KateG's avatar
    KateG
    GoTo Moderator
    9 months ago

    Hi kmgen Welcome to the GoTo Community

     

    I checked with the team and the VAT number is located on the Invoice, under the GoTo Technologies address. You should be able to see that in the billing center. If you can't find it, I can private message it to you here. 

    • kmgen's avatar
      kmgen
      New Contributor
      9 months ago

      Thanks for your reply.
      Unfortunately, our VAT number is missing on the invoice in "Invoice History".

      • KateG's avatar
        KateG
        GoTo Moderator
        9 months ago

        kmgen I'm sending you a PM with the Invoice, please check your messages, thanks.