Forum Discussion

Rbar's avatar
Rbar
New Contributor
3 years ago

Joining a GoTo Meeting from a mobile device

I just learned that if you are on mobile device. The invite link will not work. That's because the meeting invite is for desktop users and desktop browsers. I was told i need to copy and paste meetin...
  • GlennD's avatar
    GlennD
    3 years ago

    Hi Rbar,

     

    If you open a GoToMeeting link on a mobile device two things can happen:

    1. If you already have our mobile app installed it will be opened and it will connect you to the meeting
    2. If you do not have our mobile app installed you will be directed to install it, you can then manually enter the meeting ID to join your first meeting or tap the meeting link in your email again  

    If you are using the Classic GoToMeeting v10 you will be prompted to install the GoToMeeting App from your App Store. If you are using the new GoToMeeting experience you will be prompted to install the new GoTo App from your App Store. I have verified both behaviors with both versions of GoToMeeting and my Android phone.

     

GlennD's avatar
GlennD
GoTo Manager
3 years ago

Hi Rbar,

 

If you open a GoToMeeting link on a mobile device two things can happen:

  1. If you already have our mobile app installed it will be opened and it will connect you to the meeting
  2. If you do not have our mobile app installed you will be directed to install it, you can then manually enter the meeting ID to join your first meeting or tap the meeting link in your email again  

If you are using the Classic GoToMeeting v10 you will be prompted to install the GoToMeeting App from your App Store. If you are using the new GoToMeeting experience you will be prompted to install the new GoTo App from your App Store. I have verified both behaviors with both versions of GoToMeeting and my Android phone.