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Technician123's avatar
Technician123
New Contributor
3 years ago

GoTo/GoToConnect vs GoToMeeting

Is GoTo/GoToConnect the same as GoToMeeting?

 

Been having some confusion here on my end because GoToMeeting desktop shortcut seemed to have disappeared and cannot locate it when searching in Windows. It does appear in the Add/Remove Programs area in Control Panel, but greyed out option on Modify.

 

It appears that GoTo/GoToConnect app now has the "Meet" feature there but wanted some clarification.

 

Is it safe to say that GoToMeeting itself is being phased out and/or integrated into GoTo/GoToConnect app for that all-in-one software?

  • AshC's avatar
    AshC
    3 years ago

    You may still be seeing the older app installed, which can still be used by accounts that have not upgraded yet.  The GoTo app will be the main software in use moving forward. 

     

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    3 years ago

    Hi Technician123 

    The new overall brand name is called "GoTo", which includes several different services like Meeting, Webinar, and Connect.  These services will be fully integrated together so you can call, text, IM, schedule and host all from one place. 

     

    ** You should definitely have a 'desktop' app installed and visible within your programs list, when using a Windows OS:  https://support.goto.com/meeting/help/how-do-i-install-gotomeeting-on-windows 

    Let us know if this is not the case after you host your next session. 

     

    • Technician123's avatar
      Technician123
      New Contributor
      3 years ago

      Is there a difference in using GoTo desktop app vs GoToMeeting desktop app for meetings? Other than the separation into 2 different apps seems to be they accomplish the same thing but wanted clarification.

       

      If that is the case, I don't really see a reason to continue using GoToMeeting, especially if GoTo has the same features and more integrated into 1 app.

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        3 years ago

        You may still be seeing the older app installed, which can still be used by accounts that have not upgraded yet.  The GoTo app will be the main software in use moving forward.