Forum Discussion

nephwebinar's avatar
nephwebinar
Active Contributor
5 years ago

Download recording button disappeared

Hi,

 

There used to be a button to download my recording under

HISTORY -> select meeting

Now I see only "open recording" and "share". How can I have the download button back?

 

  • I have found the solution if it helps someone: In admin center under Admin settings this was changed:

     

    CLOUD RECORDING FEATURES

    Organizers can:

    • Download
    • Delete
    Applies to all organizers using cloud recording. Does not apply to local recordings.
  • nephwebinar's avatar
    nephwebinar
    Active Contributor

    I have found the solution if it helps someone: In admin center under Admin settings this was changed:

     

    CLOUD RECORDING FEATURES

    Organizers can:

    • Download
    • Delete
    Applies to all organizers using cloud recording. Does not apply to local recordings.