Forum Discussion

Robert Koernke's avatar
Robert Koernke
Active Contributor
5 years ago

Audio is garbled Only with Gotomeeting

I have Voicemeeter with 2 audio output sources.

Zoom works fine.  Itunes works fine.  All other sound apps work fine.

But trying to do a meeting with Gotomeeting has this terrible garbled audio.  

I can only use my phone (dial-in) for meetings.

 

Windows 10

Gigabyte Motherboard: X570 Aorus Ultra
AMD Ryzen 9 3900X 12-Core

 

AV-Receiver,  Realtek HD-Audio speakers, output at the same time by Voicemeeter.  Tried seperately  also by bypassing Voicemeeter, but that does not work either.  Somehow 'Gotomeeting' has some weird problem with my audio configuration. ?!   My audio is going to two different rooms.   I don't have a problem with any other application?!!?

 

  • I got it to work after shut-off of Voicemeeter.  And selecting one of the audio-sources directly.

    I shouldn't have to do that.

    The voicemeeter guy says maybe I might have to try :

    https://forum.vb-audio.com/viewtopic.php?t=471

    increasing the...   VAIO internal latency to the max

    For me that's not worth the trouble.

  • AshC's avatar
    AshC
    Retired GoTo Contributor

    Hi Robert,

    We were unable to recreate the audio disturbance during testing with Win10 + Voicemeeter, though it sounds like you've already tested without the application as a variable.  Was this PC custom built, or is there a specific model / manufacturer name?

    • Robert Koernke's avatar
      Robert Koernke
      Active Contributor

      I got it to work after shut-off of Voicemeeter.  And selecting one of the audio-sources directly.

      I shouldn't have to do that.

      The voicemeeter guy says maybe I might have to try :

      https://forum.vb-audio.com/viewtopic.php?t=471

      increasing the...   VAIO internal latency to the max

      For me that's not worth the trouble.