Forum Discussion

Markus Erdmann's avatar
Markus Erdmann
New Member
10 years ago

Wrong Order of Incidents

In GoToAssist ServiceDesk the current order by due date places items that are due “This Week” before items that were due “Yesterday” and before items that are due “Today” or “Tomorrow”.

Earlier
Last Week
This Week <--- wrong location, should be after "Today"
Yesterday
Today
Tomorrow
Next Week
Later


I have raised two tickets but did not get much traction. Maybe someone else find this annoying?

Problem
  • jemmyw's avatar
    jemmyw
    Active Contributor
    10 years ago
    Hi Markus, we do have your ticket and it has been confirmed. Sometimes it takes a little while for things to go from support all the way to being released, depending on what else is waiting. Did you receive some kind of confirmation from the support team?