Sarah211New Member8 years agowhich service?Hi there, I have trial license, each time I want to create an incident/problem/change,... it stops with "Which Service?" message! Anything that I missed? thanks
Gaston S. LopezNew Member8 years agoAdditional to my point of ITIL , multiple recurrent incidents create a problem . I suggest you to read ITIL incident and problem management.
Recent DiscussionsUnable to Run Application after clicking link from techGoTo Phone Dark ModeAdd a User's Signature to CommentsAUTHENTIFICATIONDuplicate tickets being created via email - suggestions?