User & Customer Portal FLAT DESIGN
Email notifications from the Service Desk have the flat design why not update the UI(s) for the User and Customer Portal to also be Flat design? GoToMeeting has it as well for the web app and desktop ...
Forum Discussion
Ok I discovered that it's actually the 'Customize the columns visible in the incident dashboard' that messes up the incident dashboard. If that and new look is enabled it's ok, but if new look is disabled the incident board has spacing / cell padding issues. See example:
