TLS encryption for emails
Anyone else realize that the emails that come out of Service Desk are not being sent with any type of TLS encryption support? We just realized that all data in emails are not encrypted when they come ...
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I would be fine with that if the links on notification emails actually took them to the portal. We use the active directory passthrough that GoToAssist "offers" and I've asked them multiple times when we'll be able to modify the notification emails because of it. If someone clicks on the link to view their ticket in the email, they just get a login screen asking for a username and password that they haven't actually been set up with.
