Set customized settings as my defaults
With the Labs, every time I login to Service Desk I get the default settings and columns: When I change/customize these settings they remain but only until I login again. Is there a way to k...
Forum Discussion
Hi,
I also have exactly the same issue. It is really frustrating having to set it up every time I log into it.
I also get asked the "Would you recommend................" question a couple of times a day regardless of how I answer it.
I tried raising an email through your portal but at the very end it actually said "there is a technical issue, please contact support".
Regards
Rob
I apologize, the customized columns in Labs / dashboard rely on cookies, and thus if the browser session is refreshed then the custom columns reset to the standard default. There isn't a way to save custom column titles to default at this time.
