Forum Discussion

Ken Lee Chua's avatar
Ken Lee Chua
New Member
11 years ago

Service Desk Mobile app (for Customer) or a Mobile Friendly Customer Portal website.

Could we have a Service Desk Mobile App (for Customer) to access Service Desk feature as the current Customer Portal website is not mobile friendly.

If not, perhaps, the current Customer Portal service desk website can be redesigned to be more mobile friendly (fit small screen devices, less horizontal scrolling, etc).

Ken.
idea
  • Luke Grimstrup's avatar
    Luke Grimstrup
    Retired GoTo Contributor
    11 years ago
    Hey Ken,

    You'll be pleased to know this is currently planned for some time this year. This will probably take shape in the form of a Mobile Customer App. We probably won't optimise the customer portal for mobile devices too much before then.

    Stay tuned for updates! :)

    Luke