Forum Discussion
Mary Forbes
8 years agoActive Contributor
Thanks Ash, I did not know about the B#<incident number> workaround and have shared with my team. I like that using the B# takes you right into the ticket...did not know that existed before, always searched by just the number and had to choose open close of all.
Received an update on my Case:11654169 - Our engineering team has responded that this is a known issue and that they have already filed a bug fix ticket on it which is being actively worked on with high priority. The official time estimation is "this quarter" but given the priority it is likely arriving sooner.
My case will only be kept open though the weekend. After it is closed, please let me know any updates.
Thanks!