Removing/cleaning up tags in service desk
We use tags quite a bit but since simply typing in the tag field and hitting enter creates a new tag we have a lot of tags that have been created by mistake and are not needed. Any way to remove or c...
Forum Discussion
Hi,
We are facing the same issue here: we have a bunch of pre-saved tags that we do not want to use anymore, and there are also lots of duplications that we would like to clean up (tags with upper case/lower case letters, space/underscore, etc.).
We find this very annoying, and we are talking about very basic feature that is missing, which is the ability to delete previously saved tags.
Will this be available soon?
We are facing the same issue here: we have a bunch of pre-saved tags that we do not want to use anymore, and there are also lots of duplications that we would like to clean up (tags with upper case/lower case letters, space/underscore, etc.).
We find this very annoying, and we are talking about very basic feature that is missing, which is the ability to delete previously saved tags.
Will this be available soon?
