andrew16New Member7 years agorecording incoming email address hi previously when an email for support came in to us from someone who is not previously registered the incident was always set up with the users email address. Lately though incidents get set u...Show More
AshCRetired GoTo Contributor7 years agoandrew16 Do you have the option for Email Self Registration set for new customers? Configure menu > Customer Access > Allow email self registration
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