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JVH's avatar
JVH
Active Contributor
8 years ago

question: why do i no longer see the total number of open tickets at the top of my dashboard

About 2 weeks ago, when I had my service desk open in global view, at the top of the screen beside "My Open Incidents" it would show a total of all my open incidents.  If I was looking at a specific ...
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AshC's avatar
AshC
Retired GoTo Contributor
8 years ago
Hi JVH,
Sorry for any confusion there.
If you visit the Overview section, then the Dashboard section, you should see all open tickets at a glance.
Incident dashboard will not show this total by design.