Forum Discussion

GlennD's avatar
GlennD
GoTo Manager
11 years ago

Provide Live Chat in Customer Portal (Service Desk)

Hi, I am very pleased to announce that we are integrating Vivocha with GoToAssist Service Desk! While your Customer Portal gives your customers the ability to help themselves by browsing kn...
troglotech's avatar
troglotech
Active Contributor
10 years ago
I'd like to check this out also, but I'm not using service desk and will not be in the foreseeable future. Have you considered incorporating this feature into remote support or offering it as a separate product? I would think you would want to add value across your product line with a generic feature like this.