Don BrazierActive Contributor10 years agois there a way to add an external cc contact automatically to incidentsI would like to be able to add automatically an external contact to all tickets for a specific company.
troglotechActive Contributor10 years agoAlso a great idea (CC and BCC), though it would require an actual content capable company profile record, something Citrix has been reluctant to do.
Recent DiscussionsUnable to Run Application after clicking link from techGoTo Phone Dark ModeAdd a User's Signature to CommentsAUTHENTIFICATIONDuplicate tickets being created via email - suggestions?