Forum Discussion

Nick111's avatar
Nick111
New Contributor
8 years ago

Is it possible to run a global report that only shows incidents from selected services?

I'm trying to run a Global Report in GoToAssist Service Desk which only returns incidents from two services. There doesn't seem to be a filter for the service when running a report at the Global Level...
Question
AshC's avatar
AshC
Retired GoTo Contributor
8 years ago
Hi Nick,
Looks like we were able to reply to your request via email, but let us know if you need anything further!

(Answer: There isn't a 'service' filter, but files can be exported and then sorted by service thereafter)