"Created" date is already an option I can access but the one I really want is date "Occurred" which is not listed as an option.
Robin Tuckerman There should be a Gear icon where you can still create custom fields for your Dashboard. If this is not there, it may also be turned off on the account: Configure > Account Wide Settings > Labs: Customize
Sure there's a gear wheel - you can see it below - but it doesn't offer me 'Incident Occurred' date. I have had to select 'Created' date but this is not at all the same thing as the incidents could be created some days after they occurred...
What I need is for 'Occurred' date to be added to the selection list under the gear wheel.
Robin Tuckerman We have a ticket up to investigate why this functionality changed, and will update the Community with the resolution soon.
Thanks for bringing this up.
Robin Tuckerman Order by: Date Occurred should be available again to sort your Incidents with. Please let us know if you should see any new issues with this function.
