Forum Discussion

Bcshay's avatar
Bcshay
Active Contributor
10 years ago

Incident - Task Notification Emails by Due Date

It would be very helpful for the Task Assignee to receive an email notification when a task is due. It'd be nice to have task notification functionality so we don't need to maintain a separate calenda...
idea
Joshua Davidson's avatar
Joshua Davidson
Active Contributor
10 years ago
How about triggers configured like this..

Due date is tomorrow,
Add a comment: Ticket is due soon.

Due date is in the next 2 hours,
Add a comment: Ticket is due very soon.

or however you wanted to word it?