Forum Discussion
Luke Grimstrup
11 years agoRetired GoTo Contributor
Hi Riko, Can you get in touch with our support folks at support@gotoassist.com and send them a screenshot. We'd like to see if there's anything we can do to help.
Failing that, you can switch back to plain text emails by going to Configure > My Service Desk Settings. Or if you're an administrator you can go to Configure > Users > Select a User, and change the Email Type setting back from there.
Hope this helps :)
Failing that, you can switch back to plain text emails by going to Configure > My Service Desk Settings. Or if you're an administrator you can go to Configure > Users > Select a User, and change the Email Type setting back from there.
Hope this helps :)