jason1111
10 years agoActive Contributor
Customer Tel No. Shown in Incident
From within an incident, the customer's name and email is visible, but more often than not I need to call the customer and have to jump out of the ticket by clicking the 'Go To Customer' link.
It would be great if the customers number was shown under email address within the incident.
It would be great if the customers number was shown under email address within the incident.