John BurkardNew Member8 years agoCustomer Portal - Visibility of IncidentsIs it possible for a customer to track an incident in the customer portal that they did not create themselves?
Jan21New Member8 years agoI believe if you give the Customer "Customer Admin" rights, they will be able to see & comment on the tickets that anyone within their company submits.
Recent DiscussionsUnable to Run Application after clicking link from techGoTo Phone Dark ModeAdd a User's Signature to CommentsAUTHENTIFICATIONDuplicate tickets being created via email - suggestions?