Forum Discussion

swampyedwards's avatar
swampyedwards
New Contributor
4 years ago

csv import timezone incorrect

When importing incidents to G2A using a csv the timezone seems to be an hour out.   My account is set to London (GMT +0) The service is set to London (GMT +0) The csv file is generated in Google ...
Problem
AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

swampyedwards  It may be that we have not fully accounted for the British Summer Time adjustment.  For the time being, you may have to use the zone GMT +1 as a workaround.

  • swampyedwards's avatar
    swampyedwards
    New Contributor
    4 years ago

    Thanks, Ash

     

    Have added a manual BST to UTC adjustment to create the CSV sheet for importing.

     

     

     

     

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      4 years ago

      swampyedwards  I will follow up with the team to make sure this gets addressed.