Gerald St AmantNew Member8 years agoCreate new template missingattempting to create a new template but the new template selection is missing
AshCRetired GoTo Contributor8 years agoHi Gerald, Sorry for any confusion. Have you used Service Desk templates prior to this time? If so, would you be able to test in an alternate web browser?AshCRetired GoTo Contributor8 years agoWhere it says 'Global View', can you select a Service, and try to create a New Template?(opposed to the 'Global View' in some instances)
AshCRetired GoTo Contributor8 years agoHi Gerald, Sorry for any confusion. Have you used Service Desk templates prior to this time? If so, would you be able to test in an alternate web browser?
AshCRetired GoTo Contributor8 years agoWhere it says 'Global View', can you select a Service, and try to create a New Template?(opposed to the 'Global View' in some instances)
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