Daedalus1New Member8 years agoCan you track reopened tickets in GTA?I want to run a report which highlights any GTAs which have been reopened over a given period. So far I can't see any status which might reflect this. I have tried filtering tickets which are open but...Show More
Daedalus1New Member8 years agoOh that sounds like a good idea, you're very good with the lateral thinking! I will have a go and see what I can do. Thanks!
Recent DiscussionsUnable to Run Application after clicking link from techGoTo Phone Dark ModeAdd a User's Signature to CommentsAUTHENTIFICATIONDuplicate tickets being created via email - suggestions?