Forum Discussion

Jon Snow's avatar
Jon Snow
New Member
10 years ago

Block Some Customers from Viewing Certain Knowledge Articles

Is there a way that I can block some customers from viewing a category of articles? We want all the customers to be able to view all the knowledge articles except for Category A and Category B. We ...
idea
Bcshay's avatar
Bcshay
Active Contributor
10 years ago
Yeah not enough granular control; i hate to say it like Servicenow. Hits on articles should not count for Users but I'm cool with Internal only hits counting on Users.