Which Executable for Unattended GTA?
Occasionally, I have Windows 10 Pro workstations that suddenly fail to work with installed Unattended GTA. This is version 4.8. Right now, I have a workstation that has been refreshed with local ...
Forum Discussion
Can you expand on "suddenly fail to work"?
Please download and run this application on the unattended computer to gather the GoToAssist RS v4 log files so we can review them.
Glenn,
WIll do.
One thing I noticed is that the device is listed with an APAPI IP address. No doubt due to the fact that it has multiple NICS. I've disabled all the special ones now.Oh, interesting. Please let us know if that corrects the issues and I will let the team know. I am not sure how much testing has been done with multiple NIC PCs
Glenn,
OK> I ran it and it generated a .zip file. I don't see an upload link here.... ?
Today, I figured out what *may* cause "suddenly dissappeared". A firewall can block communcations and the system tray icon goes away! So, obviously, that wouldn't be a matter of the service or program being in a "not running" state - which is what I am pursuing here.
I surely can't guarantee (or even imagine) that this was the cause when so many computers were behind the SAME physical firewall and yet the results were mostly good and only one or a few were "bad".
Fred
