Forum Discussion

john81's avatar
john81
New Member
8 years ago

Group policy is blocking the installer from running in app data ( due to security) Help!

We cant run go to assist since yesterday, no changes our side, could it be that the installer location has changed to users/appdata ?
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    8 years ago

    Hi John,
    Can you provide some more detail about how you are installing and what is happening exactly?

  • John A1's avatar
    John A1
    New Member
    8 years ago
    I am seeing the same thing.  used to work OK now users cannot launch the app
  • GlennD's avatar
    GlennD
    GoTo Manager
    8 years ago

    Hi John,

    We haven't changed the install location, can you provide some more detail about how you are installing and what is happening exactly?

     

    • 516-Andrew's avatar
      516-Andrew
      New Contributor
      7 years ago

      I got this from my SysAdmin, am working on figuring it out myself now. Happened again. Did it in June, also. Fixed by our IT Service Dept then. Thought I'd share. I'm thinking it mat occur when my browser - or something - updated itself. Windows? Reg-Edit, here I come...

       

      From my IT guys:

       

      Here is the error:

       

      Access to C:\Users\ <myuserID> \AppData\Local\GoTo Opener\GoTo Opener.exe has been restricted by your Administrator by location with policy rule {A512C122-DDC5-4C5D-882E-04165674DD67} placed on path C:\Users\ <myUserID>\AppData\Local\*\*.exe.

       

      Never seen this before but this is a Windows issue.  Need to figure out where this policy is and remove it.

      • printerhelpcent's avatar
        printerhelpcent
        New Contributor
        5 years ago

        I don't know if I'm allowed to put links in here, but the answer to this one was the one that worked. Thank you Arrows Kevin! Auteur! Worked with # 2. (And my IT guy thanks for finding this article.)

         

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