Forum Discussion

New Member

8 years ago

Can I use goto assist to remote access an ipad

I have a field of technicians with iPads. I need the ability to troubleshoot the ipads. Can this be done with Goto Assist?

GlennD
3 years ago
Hi progers001, welcome to the community.

Apple does not allow remote control of iOS devices currently, but you can connect from GoToAssist Remote Support v5 and see the screen of the device.

Rolf1

New Contributor

8 years ago

This reply was created from a merged topic originally titled iOS 11 remote support.

With iOS out now, I noticed that LogMe in is offering the ability to connect to iPhones and iPads to remote support. When is GoToAssist going to get this feature?

Forum Discussion

Can I use goto assist to remote access an ipad

Recent Discussions

Update Pop-Up

Installation failing - Can't create working folder

Initial install fails on Windows version 24H2

Reset not working 1712

When Client is on Unattended- how can remote tech be forced to authenticate to client windows?