Forum Discussion

KingJason's avatar
KingJason
Active Contributor
3 years ago

Accidentally deleted super admin account

Hi   I was trying to remove the super admin from a device group and managed to delete him even though I am only an admin,  seems crazy a fool like me can have permission to do that.   How do I re...
  • KingJason's avatar
    KingJason
    3 years ago
    This was sorted by calling support 🙂
AshC's avatar
AshC
Retired GoTo Contributor

Hi KingJason  

Were you using the V4 or V5 version of GoToAssist there? 

KingJason's avatar
KingJason
Active Contributor
3 years ago

Hi AshC 

 

We are using V5 thanks

 

Jason

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    3 years ago

    KingJason  I'm afraid there may not be any easy way to reverse the process, so the Administrator will have to be set up again with the right permissions.  Give us a call if you're experiencing any trouble. 

    • KingJason's avatar
      KingJason
      Active Contributor
      3 years ago
      This was sorted by calling support 🙂