Forum Discussion

aldessonporto's avatar
aldessonporto
New Member
5 years ago

renew my subscription

I would like to know if my subscription is going to renew automatically? I used the option to pay month by month in last year.  I want to know if it will be automatically renewed or if I have to agree to the payment method again??? I cannot contact support or sales. Portuguese support is inactive.

 

 

  • AshC's avatar
    AshC
    5 years ago

    HI aldessonporto ,

    All Central plans are annual I believe, although some are billed monthly.  As long as you disable the renewal before the start of the next 12 months, then your subscription will lapse at the end of the current term. 

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    HI aldessonporto ,

    All Central plans are annual I believe, although some are billed monthly.  As long as you disable the renewal before the start of the next 12 months, then your subscription will lapse at the end of the current term.