Forum Discussion

mfs's avatar
mfs
New Contributor
3 years ago

Remote Printing

I have one specific user under our LogMeIn Central account that is unable to use the remote printing option.  This user has full admin rights but the remote printing option remains greyed out. Host p...
AshC's avatar
AshC
Retired GoTo Contributor
3 years ago

mfs  Can you tell us which operating system the problem client is utilizing?  

 

Is Remote Printing for this host also missing when you connect from different clients? 

  • mfs's avatar
    mfs
    New Contributor
    3 years ago

    Yes it is missing.

    • AshC's avatar
      AshC
      Retired GoTo Contributor
      3 years ago

      In that case, it indicates a problem at the Host end.  Is it printing locally OK? 

       

      I would check the printer spooler there to confirm it is sending the jobs correctly.  If it is, then a re-install of LogMeIn may be needed. 

      • mfs's avatar
        mfs
        New Contributor
        3 years ago

        Printing locally is working fine.