Hi JohnGadget ,
Are all the affected PCs on the same network currently?
What happens if you reinstall the endpoint software there?
One computer is next to me on my IT Bench and It was working fine yesterday. I had just added a new Hard drive and reloaded the OS last week and it seemed to have an issue briefly Friday, then yesterday I checked and it showed in Logmein as on and accessible. I'm currently running windows updates as I do on new "loads" anyway and didn't think anything of it.
Then a remote user called and I was about to remote in when I noticed she wasn't being seen as online in my client screen nor online. I had her restart, click on disable & re-enable. Then I started trying things on the first laptop mentioned above and verified same thing was occuring.
Not sure what is going on, but no changes were made on Group policy or firewalls nor the machines themselves, except the first machine, I'm loading software on a new employee coming. Just will not connect to your servers and same version.
As of this reply the one on my bench just all the sudden shows again and is connected to your servers....
