Forum Discussion

PMLouis's avatar
PMLouis
Active Contributor
4 years ago

LogMeIn AV delete saved password

Some of our users mention that, since we have changed for logMeIn-AV,  they lose their password saved on Chrome and also on Office Outlook 2016/2019 in their POP email account. So they have to re-ent...
PMLouis's avatar
PMLouis
Active Contributor

Hi AshC ,

do you have an idea about this issue ?

AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

PMLouis  It is strange that this only affects some of your clients.  Is there any difference in their User Account profiles, the Outlook security preferences, or LAN connections?

  • PMLouis's avatar
    PMLouis
    Active Contributor
    4 years ago

    The only change we have made is the installation of logMein/AV.  In some case we have created another local user profile, and we didn't have this issue anymore. It's about to confirm, this is the solution....