Forum Discussion

dchristiaan's avatar
dchristiaan
New Contributor
5 years ago

Credit Card Declined

Hi All,   I am from Indonesia and already subscribe using Logmein Central since 2013. now i want to renew my subscribtion using credit card but why the Transaction Declined? i can use my credit c...
  • AshC's avatar
    5 years ago

    Hi Donny,

    Are you sure the credit info is accurate, including the Name, Address, Phone, Expiration Date, and Security Key? 

    If so, you may want to reach out to your bank to see why they declined our purchase attempt.