Forum Discussion

CyberNerdz's avatar
CyberNerdz
New Contributor
4 years ago

Adding a second admin account

Is it possible to create another admin user account. Providing full permission to a use does not give user to add a computer.   Thanks!
  • CyberNerdz's avatar
    CyberNerdz
    4 years ago

    After waiting for a day with the community , I just decided to call support directly and this is what I found out. The LogMeIn Client App does not have the same privilege or permission as it is set-up in the web portal.  The "Add Computer" is disabled for full-permission users on their client app. However, they can log in to their web portal and be able to do it from there.

CyberNerdz's avatar
CyberNerdz
New Contributor

After waiting for a day with the community , I just decided to call support directly and this is what I found out. The LogMeIn Client App does not have the same privilege or permission as it is set-up in the web portal.  The "Add Computer" is disabled for full-permission users on their client app. However, they can log in to their web portal and be able to do it from there.

ShawnOrgan's avatar
ShawnOrgan
New Member
4 years ago

I am having the same issues, but with the WEB interface.

 

We had a trial version months back and now have purchased the product and re-created the environment

I have granted several users in our tech department FULL permissions to assit with creating users and manageing environment.

They are limited to only the group they are in...

 

Anyone have thoughts on any additional permissions required for administration of the environment without being the Owner

 

  • ShawnOrgan's avatar
    ShawnOrgan
    New Member
    4 years ago
    Fixed my own issue
    Even though Group permissions had everything checked, I had to grant FULL Permissions to each individual user and now they have access outside of just the group