GoTo Connect Community Ideas

Suggest, vote, and comment on ideas for improvements to existing features or new features.262 Posts

Ideas

Differentiate between internal and external calls
Yealink supports having different ringtones to differentiate between internal and external incoming calls. However, they require that this feature also be supported by the VoIP service, which is not ...
BlakeEckert
Active Contributor
2 years ago10 unread comments
Reviewed by moderator
Administration & Configuration
2.4KViews
12likes
10Comments
Fax History Log
We are starting to use the GoTo fax service and found that is is lacking a fax history log. We also need to be able to view the content and attachments of the fax and resend them if necessary. This i...
jtaylor2
Active Contributor
3 years ago5 unread comments
Reviewed by moderator
Administration & Configuration
2.1KViews
12likes
5Comments
Dark Theme for Desktop
Please add a dark theme for the desktop app. The white is so bright that it hurts my eyes.
Jonah-Jensen
Active Contributor
2 years ago4 unread comments
Delivered
Desktop App
1.2KViews
11likes
4Comments
The ability to reboot phones from the PBX portal
We would like to request the ability to reboot phones from the PBX portal and to see their local IP address.
KLK_KSB
Active Contributor
3 years ago4 unread comments
Reviewed by moderator
Administration & Configuration
1.6KViews
10likes
4Comments
Daily Schedule for Do Not Disturb
The GoTo app for my work number is on my phone, and I'd like to be able to set automatic working hours - I should be able to set my preferred hours for Do Not Disturb (like only during my non-working...
bristol1
Active Contributor
6 months ago2 unread comments
Accepted
Mobile Apps
400Views
9likes
2Comments
DND Presence Indicator
It would be great to see when another phone is in DND. We use Yealink mainly and with the T57W it will show when someone is talking or when a user puts their call on hold but it doesn't show when tha...
M_Adams
Contributor
3 years ago7 unread comments
Investigating
Voice Features
1.8KViews
9likes
7Comments
Contacts - Scroll from A to Z instead of "Show More"
On the desktop application, I would like to scroll from A to Z (like the iphone app) instead of clicking on Show More.
contractorsmark
Active Contributor
3 years ago1 unread comment
Reviewed by moderator
Desktop App
931Views
9likes
1Comment
Check Shared Voicemail from the client and web app
We would like the ability to check shared voicemail directly from the client and web app. Preferably in its own tab per shared voicemail so they do not get mixed up. Maybe with the name and extensio...
Rodan07
Active Contributor
2 years ago2 unread comments
Reviewed by moderator
Voice Features
912Views
8likes
2Comments
Search feature for text and chat messages
Many other apps with text/chat features allow you to search in old messages for keywords but there is no search feature on GoTo. It makes it really hard for us to find old messages from current clien...
kchapp
Active Contributor
3 years ago14 unread comments
Accepted
Desktop App
1.9KViews
7likes
14Comments
Button Configuration
It would be great if there was a feature to set default standard programming for different model phones so as soon as the phone is registered to the account then the button programming would get push...
M_Adams
Contributor
3 years ago6 unread comments
Reviewed by moderator
Administration & Configuration
1.3KViews
7likes
6Comments

Suggest, vote, and comment on ideas for improvements to existing features or new features.

262 IdeasLatest Activity: 4 days ago

Tags

Administration & Configuration108 Topics
Desktop App34 Topics
Voice Features30 Topics
Messaging Features27 Topics
Contact Center Features21 Topics
Integrations & API14 Topics
Mobile Apps12 Topics
Reporting9 Topics
Customer Engagement Features1 Topic
Voice Features. Reporting1 Topic