Tagged:TagMost RecentReport SuggestionsHow do I default a Customer as a "Priority Customer"?How do I run a report, with a start and an end time, and get the total # of hours tracked by each support tech?Customer emails not being received - IntermittantAllocate incidents to different agentsHow to display the latest comment on top for the articles in Knowledge and MessageMake the Closure Comment optional?maybe i am missing something but i can't seem to get into service desk on my tablet.Where can I learn about how to use service deskExporting Knowledge Base articles with attachments
