Answer calls through headset
I recently signed up to gotoconnect. I need to be able to answer and hang up call with just the headset. Does anyone know how to be able to do that? Once I answer the phone with the computer I can hear and talk over the head set but I can't answer and hang up with it. Thanks in advance for any help. Steven2.6KViews0likes12CommentsWeighted queue
I use to be able to weight queues. This allowed a user in multiple queues to receive priority callers accordingly. For instance, our new patient coordinator had a queue and she was also in the receptionist queue. So when there were no callers in the new patient queue she would get calls waiting in the receptionist queue. I would like that feature back. Is there any work around that would accomplish this?Solved1KViews0likes1CommentGoToConnect Verified SMS/Voice Capabiites
The GoToConnect platform is lagging behind many other platforms in terms of implementation of technologies like: Verified Calls or Verified SMS. This technology is obviously building on the capabilities of the Stir-Shaken Protocol for messaging/voice verification. GoTo Connect's partner Bandwidth supports much of these capabilities already as indicated here. Does anyone know if GoTo Connect will be expanding capabilities to support this sort of technology in the near future?Solved1.4KViews0likes1Comment