Default Emails to Include Email Address From Registrants
Good afternoon, I am looking to improve on the default generated emails that are sent to us upon someone registering for one of our training sessions. As of now, when someone registers we receive an email back stating their name, class & time / date. This is all great information for our company to have, but in the event that the GoTo website is down (doesn't happen frequently but we did experience it not too long ago which prompted this concern of mine) we need to be able to communicate to our registrants of this outage. As of now just having a registrants name doesn't help us very much, as we need to know which email they registered with. I understand that the default emails we receive do include the link to "View Registrant Details", which works great for now, but in the event the website is down that link would be of no use to anyone. So I am wondering is there any way to include in the default email not only the name of the registrant but also let us know which email they registered with? I know that the name & email are requirements in the initial process for someone to register for a class, I am hoping that the same email information can be sent out to me and my team in the default emails we receive.502Views2likes2CommentsCustomize GoToTraining Confirmation Emails
It would be very nice if I could edit the confirmation mail in go to training. At the moment this is not possible. You can just edit the reminder and the wrap up mail. It would be also very nice, if in this emails would be written the whole name of the person who has registred to a training. At the moment its only the first name written. Here in Switzerland is this not very common. So i wish that there would be written first- and last name. Over all there is not a lot of free space to design the mails by myself. Would be nice if you could implement this two features. Thank you7.3KViews6likes19CommentsNeed Google Calendar Link in Registration Emails
The Registration Email that users receives only has an ics file. This is so outdated. GoToWebinar product has it right... three different types of calendar links in the registration email, including Google. GoToTraining desperately needs this as well.3.6KViews0likes10Comments