- AshCRetired GoTo Contributor
No updates for Handouts Reports yet, but we'll update the Community as new information is released.
- Melanie LabrieNew MemberGlenn, is there an update to this feature request?
- Erica NathansonNew Member
It would be great if we could track who downloads handouts we attach to webinars. That should show in one of the reports. That would indicate a "warmer" lead to our salespeople who follow up with webinar attendees.
- mcmahonbrian10New Member
Agreed!
- Laura13New Member
Thank you for this post. We have been searching through the reports trying to find if there was a way to do this. It looks like the GTW team hasn't established this yet, but I am really hoping that they will soon
- AshCRetired GoTo Contributor
Hi everyone, thanks for your input!
This 'idea' exists on the other side of our Community: GoToWebinar Community Ideas
I'm going to move this thread into the existing one there.
- DWhetstoneNew Member
When we attach a handout(s) to our webinar, is there a way to see the total number of downloads? Are we able to see which individual attendees downloaded the handout(s)? If not, is this something that could be added to the Engagement Report?
Thank you for your help and consideration!
- ashleylRegular Visitor
So you offer the option to add a document but can't track who downloads it, that's a huge miss.
- Michele MorrillActive ContributorThanks Glenn. Looking forward to that update.
- GlennDGoTo ManagerHi Michele,
Currently we do not capture and report on handouts downloads, but it is something we plan to add in a future update.- daviddavistxNew MemberI'd like to chime in that we really need this feature - the ability to see who downloaded what handout. Please move it to the top of the feature request queue! Thank you
- DmfrizziNew Member
I'm a new customer and it's discouraging to see that customers have been asking for this feature for more than four years and it has not been implemented. This is valuable feedback and it's unfortunate that we have no insight to how this feature of your tool is being used. Do you have a product road map to indicate when we might expect this feature to materialize?