Navdeep Singh's avatar
Navdeep Singh
Active Contributor
11 years ago
Status:
Investigating

Delete past webinars from the history

Hi Team,

Can you help me to remove the test records entry into the GOTOWebinar. I want to delete them into the GTW but not found any correct method?

  • GlennD's avatar
    GlennD
    GoTo Manager
    Hi,

    You cannot manually delete webinars from your GoToWebinar history. However as we keep a rolling history they will eventually be removed.
  • The ability to delete webinar history data would be beneficial for our organization. We currently integrate our GTW account with our salesforce enterprise solution. While pulling the session data in to SF is largely beneficial, we find that there are some erroneous / throwaway sessions that get pulled in to SF that we have no need for. While we can remove that campaign data as an admin within salesforce, when the data gets pushed again it includes that unwanted data set. This becomes annoying as it clutters our dashboard. It seems that there should be an option to delete webinar history data.
    • Keith Evans's avatar
      Keith Evans
      New Member
      Yes, it's very frustrating we can't delete our practice Webinars.
      Please provide some information to help us understand if this idea is being considered.
      Is there a technical reason why we can't.
      I'd settle for an archive / hide function.
      It's really difficult to find the real webinars in amongst the practice webinars.