Navdeep Singh's avatar
Navdeep Singh
Active Contributor
11 years ago
Status:
Investigating

Delete past webinars from the history

Hi Team, Can you help me to remove the test records entry into the GOTOWebinar. I want to delete them into the GTW but not found any correct method?
Admin
Scheduling
GlennD's avatar
GlennD
GoTo Manager

Hi,

 

While organizers do not have the ability to delete webinars from their history, we can delete your entire webinar account and history as per GDPR compliance if you close it. Please contact Support and make that request.

 

(updated 9/27/18 for accuracy)

MJCrowley's avatar
MJCrowley
Visitor
6 years ago
Why was this marked as a solution?
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    MJCrowley  Hi there,

    The only 'solution' for requesting GoToWebinar history deletion is to create a case with Customer Support.  If you subscribe to this thread, we will let everyone know when/if this feature request is enabled.

    • ajv's avatar
      ajv
      New Contributor
      6 years ago

      Just wondering if there has been any progress on this feature?

       

      We advertise our webinars on a webpage with the registration links and it seems as though people can register for events in the past. It would be great if we could delete past events, including those that were test runs when we started.

      • GlennD's avatar
        GlennD
        GoTo Manager
        6 years ago

        Hi ajv

         

        I would recommend checking the settings for your webinars, anyone registering for a webinar after it's scheduled time should see a message that the webinar is over. If your webinar is set to send late registrants to the recording, that will be their experience instead.