Navdeep Singh's avatar
Navdeep Singh
Active Contributor
11 years ago
Status:
Investigating

Delete past webinars from the history

Hi Team, Can you help me to remove the test records entry into the GOTOWebinar. I want to delete them into the GTW but not found any correct method?
Admin
Scheduling
Pearson's avatar
Pearson
New Member
8 years ago

Hi!

I was wondering how, and if it's possible to delete your webinar history? Does anybody know if this is possible? Thanks in advance,

 

Joost Bakker

Pearson 

  • GlennD's avatar
    GlennD
    GoTo Manager
    7 years ago

    Hi,

     

    While organizers do not have the ability to delete webinars from their history, we can delete your entire webinar account and history as per GDPR compliance if you close it. Please contact Support and make that request.

     

    (updated 9/27/18 for accuracy)

    • MJCrowley's avatar
      MJCrowley
      Visitor
      6 years ago
      Why was this marked as a solution?
      • AshC's avatar
        AshC
        Retired GoTo Contributor
        6 years ago

        MJCrowley  Hi there,

        The only 'solution' for requesting GoToWebinar history deletion is to create a case with Customer Support.  If you subscribe to this thread, we will let everyone know when/if this feature request is enabled.

    • dpridmore's avatar
      dpridmore
      Visitor
      5 years ago

      Lack of this functionality is sloppy or lazy programing.  Everyone does 'test events' to try out the platform, the inability to delete these is dissapointing.  

    • sheriascencio's avatar
      sheriascencio
      New Member
      5 years ago

      Raising this issue again...it seems to come up year over year. We also create practice webinars and they clog up our webinar history. Other webinar platforms have the option to create a real webinar or a practice webinar, and the two are separate in the webinar history list. Only the real webinars integrate with Salesforce. Something gotowebinar could definitely improve upon!

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        5 years ago

        Rachel1290  You need to reactivate an expired account in order to download any past webinar data. 

         

        sheriascencio   Sorry for the delays, I am expecting a solution by this year's end.