Can you have attendees in GoToWebinar talk or text "chat" to each other during a live 500 attendee event?? If you can't - PLEASE - change it so they can. It is terrible that there is no way to ha...
The use of chat is more necessary in a webinar with a large audience than a meeting with only a few participants. We use both GoToMeeting and GoToWebinar and in smaller meetings it is easy to share the mic and have audio discussion. In a Webinar with many participants, and guest speakers, the need for chat is more pronounced to encourage discussion without interrupting the speaker. We don't use GoToMeeting for webinars because it does not support polls (another key interaction element), registrations, or sharing recordings which are other webinar features. Our current feedback from customers accessing our webinars is that they would like more interaction opportunities which chat would provide - private Q&A is not effective. I'm not sure the use cases proposed match practice.