I am not seeing a way to see a list of all the unattended devices that have been inactive for a certain period of time. This is a must with a corporate environment where computers are constantly being decommisioned and replaced.
Is there any update on this? 2 years later theres still no option on how to filter for offline/unattended devices with an offline threshold. Nor is there a way to mass remove offline devices, removing a device one by one will take years to complete. this tool is the worst i've used in a while.
- Status changed:NewtoInvestigating
- Well they havn't answered your question and it is similar to mine. Guess it wont be answered either!
Hi derek_m, CSturgeon101
We currently do not have a feature for this.
- You can sign into your Remote Support account on the website and select to view All Unattended computers, from there you can see their Status and if they have an IP address listed. Any that are Offline and without an IP address are most likely no longer active and can be deleted.
- You could run a report to see which computers have had Unattended Support sessions recently, and then delete the rest from your list.
