lcox's avatar
lcox
Active Contributor
2 years ago
Status:
Accepted

New URL for GoTo Resolve

GoTo Assist had a very easy URL to provide to customers who start a support session on a phone call "fastsupport.com".

 

But now we have to give them the url: "join.gotoresolve.com" and frequently I have to repeat it, spell it out.  

 

Bottom line is its not an easy URL to give someone.  Recommend you come up with a simple one like GOTO Assist had because "fastsupport.com" was very simple and easy.

Remote Support
  • GoTo_Robi's avatar
    GoTo_Robi
    GoTo Contributor
    2 years ago
    Status changed:
    New
    to
    Accepted

    Changing the ticket status to accepted as it is on the way.

  • GoTo_Robi's avatar
    GoTo_Robi
    GoTo Contributor
    2 years ago

    Hi lcox ,

    Thanks for the feedback.

    We have already purchased a domain that is easy and short for GoTo Resolve.

    We will announce it early next year when we have the environment up and running.

    Br,

    Robi